TLL CORE VALUES

Our core values are summed up in one word: P.A.S.S.I.O.N.  Professional, Appreciation, Service Oriented, Servant Leadership, Integrity, Ownership, Never Give Up Attitude.

TLL DIFFERENCE

What makes us different is our commitment to providing safe, sanitary, and truly customized lash applications with our proprietary face-mapping system.

TLL CULTURE

Our passion for lashes drives who we are and what we do. We are dedicated to providing the best Lash Lounge experience and want our guests to feel confident and cared for.

TLL TRAINING

We’re serious about our education! Our proprietary training program is innovative and unique to the industry. It prepares our stylists to be experts at what they do.

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Common passion
Our DNA

The Lash Lounge came about as a result of what I would call two “light bulb” moments in my life.  I’m a firm believer that many things happen for a reason.  If you pay attention to the little signs going on around you, follow your heart and that inner voice, you are sure to find your passion around the next bend.  The first of my two distinct moments led me to discover what it was that I truly loved to do, what MY passion was…  The result ended with me making a big career change and taking a leap of faith into the beauty service and personal care industry.  I loved the feeling of providing a high-quality service for people and making them feel special.  I was licensed in massage, esthetics, permanent makeup, medical skin care and it wasn’t long before I came across the new service of semi-permanent eyelash extensions in early 2004.  I loved the way it transformed someone’s look in an instant, the low-maintenance benefit it provided of not wearing mascara and most importantly – I loved how it made my clients feel.  It was like I was applying confidence directly to their eyelids!  The second distinct moment in my life led to the creation of the first eyelash salon concept in the US – The Lash Lounge.  I had this wild idea that I could service more clients if I opened a salon that specialized in applying safe and customized eyelash extensions.  Our stylists were trained to be experts at what they did and soon our reputation grew as the place you could trust with your lashes.

Now more than a decade later, we have grown into a multi-unit franchise with Lash Lounge salons across the US.  Our core DNA remains the same – we are passionate about lashes, and we’re focused on helping our guests feel confident and cared for when they visit our salons.  These core beliefs guide everything we do and they are what makes The Lash Lounge unique.

 

Anna Phillips

CEO and Founder