FROM THE CEO

As we emerge
from COVID-19:
Now, We Glimmer + Shine.
The Lash Lounge re-opened

Dear Lash Lounge Family,

At The Lash Lounge, we believe in beautiful. Over the past several months, we have joined together in an unprecedented fight against the novel coronavirus. As a nation, we have come together in support of our communities, our families and our most essential workers on the front lines of this crisis. We have proven our collective strength and resiliency and it is beautiful.

As we reopen, we want to assure you we have taken exceptional precaution to ensure a safe and welcoming return for our staff and guests:

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MASKS

The newest accessory you never knew you wanted, but everyone has to have while in the salon. Just think how much your lashes will dress it up!

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TEMPERATURE CHECKS

We’re taking precautions everywhere we can. Please come to your appointment alone and expect a temperature check (staff, too).

If you’re feeling sick, please stay home. We’re waiving cancellation fees due to illness for the foreseeable future.

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COUNTER SAFETY SHIELDS

Only now, distance makes the heart grow fonder. We have installed plexiglass shields on our front desk as an additional safety barrier.

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TOUCHLESS GREETINGS

All smiles, but no handshakes or hugs—just for now.

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STANDARD UNIFORMS

Neatness and cleanliness look good on everyone! In addition to our already high standards for grooming and hygiene, our staff will observe strict uniform guidelines.

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CASHLESS SALON

Just credit for now. Place your card on file for future use!

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ELEVATED CLEANLINESS PROTOCOLS

We’ve always had industry-leading health, safety and sanitation standards. As we emerge from COVID-19, we’re upping our game:

  • Beds and tools are being cleaned and disinfected, and hands washed, between every guest.
  • We're frequently sanitizing all common areas, including restrooms.
  • Blankets have been temporarily discontinued.

We take great pride in the uncompromising safety, training and certification standards that set The Lash Lounge apart. As we reopen and shine, we are committed to monitoring and seeking ways to provide the luxury experience you love while continuing to raise the bar in the industry.

More than anything, we are so pleased to reopen our doors and welcome you back to The Lash Lounge—to experience the lashes and services you adore but, most of all, to reconnect, to share, to laugh and to express our gratitude for your support while we were away.

Yes, we have missed our craft but, most of all, we simply missed you.

On behalf of the entire network of The Lash Lounge, we thank you for your support and look forward to seeing you soon!

Love and lashes,

Meg Roberts